The Brighton & Hove Wellbeing Service is a Primary Care based mental health service for all people over 18 who are residing and registered with a GP in Brighton and Hove.
We offer a range of mental health support for common mental health problems, such as low mood, stress, anxiety and depression. The service is staffed by a team of qualified mental health specialists who deliver evidence based care with an aim to support people to achieve their goals.
We are a primary care service and have clinics in a wide variety of locations across the city, including many GP practices so that our service users are able to access the support in a place that is convenient for them. We also offer therapy over the phone and a wide range of courses service users can access.
We work in line with NICE Guidelines in a model of care that treats mental health problems and teaches people skills in order to recover and/or improve their day-to-day life.
How do I access the service?
If you would like to self-refer to our service, you can do so by completing our self-referral form. Please see below for downloadable versions:
B&HWS - Self-referral form - Word Document
B&HWS - Self-referral form - PDF
Or visit our "How do I access the service?" page.
If you have any questions, please visit our Frequently Asked Questions page.
Please refer to the following document for details on low-cost transport options.
DO YOU REQUIRE URGENT SUPPORT?
The Brighton & Hove Wellbeing Service is not an emergency service and does not pick up messages outside of normal working hours of 8am-6pm Monday to Friday. If you feel you are not able to keep yourself safe, and do not need immediate medical assistance, you should contact the Mental Health Rapid Response Service which is able to offer immediate support.They can be reached on 01273 242220 (24 hours a day, 7 days a week including bank holidays).
If you feel you are getting worse, please make an appointment to see your GP. Out of hours, the following sources of support are available:
Samaritans: 08457 90 90 90
Sussex Mental Health Helpline: 0300 5000 101
or you can call the NHS 111 service if you urgently need help or advice but it is not a life-threatening situation.
Please keep this information in a safe place in case you need it.
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The Brighton and Hove Wellbeing Service is a private and confidential service, which means that the discussions you have here are only shared with other health professionals who are involved in your mental health care.
The only exceptions to this are occasions when we have concerns about your safety, or about the safety of another person. In these circumstances we would usually tell you who we think we need to talk to, and make sure we do this in the most helpful way.
The only other circumstance would be if you told us about a very serious crime, we may have a duty to report this to the police, and again we would try to discuss this with you where possible.
To ensure you receive a high standard of care, your details and clinical notes are documented in an electronic database which only employees of the Brighton and Hove Wellbeing Service can access. A summary of your therapy sessions and any communication outside of therapy sessions will be recorded in this database.
If you would like to access the Brighton and hove Wellbeing Service but know someone working for the service and are concerned about confidentiality, a manager in the service can arrange for you to be registered under a pseudonym and your record can be restricted to specific staff.
Upon your consent, it is also possible for your GP to access this electronic record which enables easier, safer communication of care between the Wellbeing service and your GP.